Help

A question about the app, or an error you found? Write to us: info@passweg.app. We answer in English or German.

A question or answer seems wrong

While practising, tap “Report a problem” below the question. Your email app opens with the question’s number; add what you noticed. The questions reproduce BAMF’s official catalog; what counts is always its current edition.

“Remove ads” on a new device

Sign in on the new device with the same Google Play or App Store account you bought it with. Then open Settings → Remove ads in the app and tap “Restore purchases”.

A refund

The store handles the purchase, and so the refund: on Google Play through Google Play’s help, on the App Store at reportaproblem.apple.com.

Changing your choice about ads

In the app under Settings → Privacy options. On an iPhone you can also choose in iOS Settings under Privacy & Security → Tracking whether apps may track you. More in the privacy policy.

Deleting your progress

In the app under Settings → Reset progress. Your progress is only on your device; deleting the app deletes it too. If you have backups turned on, it may come back with an older backup.

Your bookmarks stay when you reset your progress. You delete them under Bookmarks → Remove all.

No reminder came

Check that an exam date is set in the app’s Settings and that the app may send notifications. On some Android devices, battery saving holds reminders back until you use the device again.